Strolleria logo
Strolleria logo

All articles

Existing Orders

What is the status of my order?

To see the status of your order, sign into your Strolleria account. You can also see your order details by clicking the "View your order" link in your order confirmation e-mail. Most orders are shipped within three business days. For transit times to

How can I change or cancel my order?

Please call us at 480-442-9433 to make changes to your order. As we aim to ship orders as quickly as possible, we may not be able to edit or cancel your order after it has been placed. Even if you have not yet received tracking information, your orde

Why Was Redo Added to My Order?

Redo is an optional service we offer that provides two benefits for your order:. Redo Shipping Protection: This covers issues such as lost, stolen, or damaged packages during transit. If your package encounters any of these problems, you’re covered u

I didn't receive all of the items in my order. When can I expect the other items?

If you have received tracking information for all items in your order, your order may have been shipped in multiple boxes that were separated during transit. If you visit your UPS tracking number you can track each package in the shipment. Small acce

My product is defective or damaged. How can I get a repair or replacement?

All products sold by Strolleria are covered under a manufacturer's warranty. If your item is defective or becomes damaged during the warranty period, please contact the manufacturer directly to receive a repair or replacement part. Retailers like Str

Do you offer price adjustments?

Strolleria offers the lowest prices allowed by the manufacturers, which control pricing and authorized sale periods for all retailers nationwide. If the price of the item you purchased has been lowered on Strolleria.com, we are happy to offer price a